Guest
时间:2026/02/01
In public area hotel clean and fresh but in our suite need to do some renovation. Also there is a lot of dust in room and it is impossible to regulate the temperature in the room. Room service oftenly doing mistakes in orders and few times in restaurant also in our order was mistake in kids menu. In breakfast all workers kind. In reception also workers kind expect last day during check out 8 February in reception was 2 women I asked for they call shop in hotel where we rented equipment for ski because there was mistake and we payed for 1 day more which we don’t use but they never call me back and never modifite the bill than I payed for nothing.
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