Pros: The beautiful location and access to the stunning, amazing spa; very clean and comfortable room with a good bathroom and shower. MOST SIGNIFICANTLY: the FOOD was great. We ended up eating dinner both nights there and it was the best food we had in our whole two weeks in Switzerland (including Lucerne and Zurich). Not sure why no one reviews or talks about this restaurant, we were a bit worried about where to eat up there since there is really only one other nearby option, but gave the hotel restaurant a whirl and it was so outstanding that we happily went the next night too. Much lighter far than elsewhere with complex and creative flavors. Included breakfast buffet was terrific too, plenty of options (also best one we encountered). I don't think I'd get full board though as I bet you would not be able to choose from the full menu. Prices were VERY reasonable given quality and limited options up there. Also, I bellied up to the bar the first night and the bartender was super friendly and made me my favorite drink upon request (Paper Plane). When I ordered it again the next night, he brought it over personally (which was a journey, see my tale below) to say hi. I appreciated that very much. All the housekeeping and food servers could not have been nicer. Cons: Inconsistent treatment by front desk - like, sometimes they didn't really care one way or another that you were there and doing all right. Also, the dining room setup is pretty odd. There was a huge conference of scientists that took the main dining room over completely and so we were seated all by ourselves in the breakfast area for dinner, directly across from the dark, closed breakfast buffet. Kind of like eating at a Denny's. Alone. The next night we asked to not be seated there (twice, once when we made the resy at the front desk and once when they started to seat us at the same table in the empty space again) and they moved us to a more "restaurant-like" table deeper back inside the space, and that was fine. The hotel itself is sort of brutalist architecture and thus not very warm and cozy feeling, but I'd still recommend it as it's comfortable, clean etc if you want to avail yourself of the beautiful mountain (we took a spectacular day hike to the top and back one day), the unbelievable spa, the amazing food and the nice bartender!

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