Guest
时间:2026/02/01
I arrived after 10 pm to find the front door locked. I had received a phone call while I was driving and did not answer. I redialed that number and it went to a voicemail. A representative came to the front door and asked why didn't I call the number on the door. I felt like i did something wrong.
The room wasnt quite as expected, The draws on the entertainment unit couldn't close shut, I'd say a hazard if one were to go to the bathroom in the dark. A used towel was found on the shower curtain rack. Amenities were scarce. A night I hopefully wont have to repeat. I was very disappointed with the whole experience. I gave a 2/10 because the bed was comfortable.
酒店回复:Thank you for your feedback. We truly appreciate your input and will work on making improvements as soon as possible. We look forward to welcoming you again in the future.