Room was very clean. The receptionist on arrival was a little frosty. The receptionist on check out was very pleasant and very helpful.

酒店回复：Dear Ian, Thank you for sharing your feedback and for highlighting the cleanliness of your room. We are pleased to know your check-out experience was pleasant and that our team member was helpful. We are sorry to learn that your arrival did not feel as welcoming as it should. Our goal is to provide a warm, attentive experience at every touchpoint, and your comments help us reflect on that commitment. We appreciate your visit and hope to have the opportunity to welcome you again for a consistently seamless stay. Warm regards, Jikke Haanappel || Front Office Supervisor