Guest
时间:2026/02/01
Hotel was great however they charged me full room rate when I was supposed to have it mostly paid for by one key cash credit…How do I resolve this?
酒店回复:Thank you for sharing your feedback. We’re glad you enjoyed your stay, and we understand how billing concerns can be frustrating. Your comments will be shared with our team so we can better assist guests in similar situations and improve the process.