We had a problem with our room when we first checked in and they moved us courteously. Staff were attentive and friendly. Clean and updated property. Our only complaint was that the concierge did not reach out prior to our trip. We missed getting our son signed up for ocean explorers because we didn’t get assistance ahead of our trip. They advertise the concierge service and promise they will reach out before your trip to help you plan activities. We didn’t hear from the concierge until 24 hours into our stay.

酒店回复：Thank you for your feedback. We look forward to welcoming you back again soon!