Items missing from bathroom. Holes in shower curtain. Showerhead sprayed at the wall, not the tub. AC sounded like it had gravel in it. Bad smell....

酒店回复：Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Western Plus Parkway Inn