Guest
时间:2026/02/01
Terrible breakfast room smells awful service room clean my room just one time for four days they leave me out is my pajama for a bed and they can’t make my bed. Don’t empty, trashes terrible terrible I’m I never come back for the hotel.
酒店回复:Thank you for taking the time to share your feedback. I am truly sorry to hear that your experience did not meet expectations, and I apologize for the frustration you encountered during your stay.We regret the issues you experienced with breakfast, housekeeping service and overall cleanliness. This is certainly not the level of care or comfort we strive to provide our guests. Your comments regarding room servicing, trash removal, and bed making have been shared with our housekeeping and management teams so they can be addressed immediately and do not happen again.We genuinely appreciate you bringing these concerns to our attention, as guest feedback helps us improve. While we are disappointed to hear you would not return, we do thank you for your stay and wish you the very best in your future travels.