Lady at check in was rude. Her supervisor, however, was nice and accommodating. TV didn’t work and shower head didn’t work. Had to finally change room 11:30 at night. Was not a good overall experience. Was very disappointing coming from The Marriott.

酒店回复：Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, including the problems with your TV and shower, as well as the inconvenience of having to change rooms late at night. We’re also sorry for the negative experience at check-in and appreciate your acknowledgment of the supervisor who assisted you.We understand how disappointing this must have been, especially coming from your experience at The Marriott. Your comments have been shared with our management team to help improve both our service and facility maintenance.