There were some problems with some of the appliances in our room ,the staff and manager looked after the problems promptly and did a room switch and upgrade for the problems ,the end result was a plus for all .Excellent customer service !Thank you !

酒店回复：Thank you so much for taking the time to share your experience with us! While we’re sorry to hear about the initial issues with the appliances in your room, we’re glad our team and management were able to address them promptly and make things right with a room upgrade. It’s wonderful to hear that the end result was a positive one, and that our customer service stood out to you. We truly appreciate your kind words and hope to welcome you back again soon!