The staff are always professional and engaging, the Rooms are comfortable and clean, the bathrooms are spacious and functional and the 6th floor lounge is warm and inviting. We love staying at the Cloud One.

酒店回复：Dear MichaelThank you so much for taking your time to share your experience with us. We're happy to hear that you loved our staff's professional service, clean room, spacious bathroom and welcoming ambience in the 6th floor lounge. Your feedback gives us a big smile! We will continue to provide valued guests with an amazing hospitality. We hope to see you again in the near future! Thanks again.BJ JangFront Office & Reservations ManagerThe Cloud One NY Downtown Hotel