Guest
时间:2026/02/01
Great stay! My boys loved how cleaned it was. How great it was to be able to swim in their indoor pool. Beds were comfortable. The ONLY thing (which is kind of a big deal because of the cold weather we’ve been experiencing) I had a complaint about was the AC unit was a bit broken, so the cold hair from outside was seeping through. I didn’t speak with anyone regarding this issue because I didn’t want the hassle of having to move all of our belongings to a different room. Otherwise, I enjoyed my stay very much.
酒店回复:Thank you for your wonderful 10-star review! We are thrilled to hear that you and your boys had a great stay with us. It's fantastic to know that you appreciated the cleanliness of our hotel and that the indoor pool was a hit with your family. We also understand that the issue with the AC unit was a concern, especially in the cold weather. Your comfort is important to us, and we apologize for any inconvenience this may have caused during your stay. We appreciate your understanding and patience regarding the situation.Thank you once again for sharing your experience. We hope to welcome you and your family back for another enjoyable stay in the future.