Guest
时间:2026/02/01
This was a very disappointing stay and easily one of the worst hotel experiences I’ve had. Location: The hotel is far from the city with almost no connectivity, making it extremely inconvenient for travelers. Cleanliness & Facilities: The swimming pool is frequently occupied by monkeys. Our room balcony had monkey excreta every single day, which clearly indicates poor maintenance and hygiene. Services: The laundry service was atrocious. Food service was equally frustrating—items mentioned on the menu were repeatedly unavailable. At one point, I had to purchase fruits from the local market so they could prepare a simple juice. Customer Experience: Surprisingly, they were unable to provide even a basic feedback form. Overall, given the option, I would choose a roadside hotel over this property. I strongly recommend avoiding this hotel.
酒店回复: