Das Zimmer war in einem schrecklichen Zustand. Alt und sehr vergammelte. Niemals 4 Sterne. Upgrade angeboten gegen hohen Aufpreis. Frühstück sehr spartanisch serviert musste man suchen.

酒店回复：Hello Mr. KUNTZ,We are sorry that you did not enjoy your stay.You did indeed book the most basic room category in our hotel, despite offers to upgrade to other room types (starting at a supplement of CHF 50).Our breakfast is very popular with the majority of our guests, and we are surprised by your comment.We remain available to discuss this further and hope to have the pleasure of welcoming you back for a better experience in the future.Sincerely,H?tel de l'Etrier