Guest
时间:2026/02/01
Looking at all the positive reviews, we were very much looking forward to our 3 night stay here. We did have breakfast one morning and it was terrific. Our room was clean and comfortable. However, we left on two mornings early for our sightseeing tours and they made little effort to accommodate the missed breakfasts. And as noted by another reviewer, there is only a single coffee bar for all the people staying there. One morning there was no coffee available. Also as noted there was no one available after 5 PM, so when the drinkable water ran out or we needed additional tissues, no one could help till the next day. The final "straw" was that they double charged us for the first night and pick-up from the airport (these had been payed in advance per their requirement by the person who had booked our stay). It is hard to understand how they did not have records of these prior payments. After several weeks of calls, these double payments were refunded.
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