Guest
时间:2026/02/01
I WOULD NOT RECOMMEND this particular PremierInn as we felt vey unsafe when entering the hotel after a show at the Pavilion theatre. Homeless people lingering at the front of the hotel were begging for money, being quite aggressive . I have nothing against homeless people and sympathise with their predicament, but I did want to feel safe returning to the hotel, we did not get that feeling due to the lack of security and lighting at the front entrance. We were not able to get food in the restaurant, due to what seemed staffing issues; only one member of staff to greet and serve food and drinks, it was early evening Witnessed several other guests also being turned away. Carpet in the room was very stained and looked uncared for. Not what I expected from this hotel group.
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