DO NOT BOOK THIS HOTEL!! We booked a two night stay here. There was no facilities so we went to Tesco Express at 8 this morning to get some milk and breakfast. Arrived back at the hotel to find we had been locked out due to a faulty door code. My 50 year old husband had to climb a six foot fence to get access to the back of the hotel. We called the numbers multiple times and nobody answered them. We were locked out for 40 minutes in the pouring rain and in our pyjamas. I took videos of us trying to get in. The room was smelly and dirty in places. Eventually we were able to get in after the manager came down in his pyjamas. We immediately made the decision to check out and find alternative accommodation for our remaining night but the hotel refused to refund any of our stay and claimed our evidence of the incident which was submitted to *********** were lies. I’ve now contacted the bank to get a refund that way but that won’t help my husbands knees which have been hurt climbing the fence. Absolutely awful.

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