Just catching up on leaving my reviews from the last six months, lil'hobby of mine on tube, hence late leaving it. I stayed here for one night in September (a v cold September day with wind & rain), to avoid sat night Met line after my friend's gig. Lord knows what it's like in the depths of February. Woke up legit chilled to the bone with a cold that lasted a week. Really unnecessary & royally pee'd me off. It's the UK, not Barbados.?? Firstly, heating should be on (pretty much at all times in a UK Old skool pub inn, unless its peak July/Aug heatwave). If you want to save money, have the heating off & pop it on the AM of the eve your guest is checking in. Basic stuff. Secondly, check the heating works before assigning a room to an occupant. Ours did not. Judging by the review below, it's either still not been fixed, or is an ongoing reccurrent issue the establiashment needs to address to be a comfortably operational residence. Secondly, dont have the windows fully open 'airing the room', all day so it's like Elsa's palace on entry. I get in an old place you need to do this, but not for that long & definitely shut them by the time the guest arrives. Thirdly, dont close the thick old skool curtains over the windows so that the guest cant even see they are wide open. Yep. You can think im a numpty for this but neurodiverse brain here didnt even consider a hotel would leave windows wide open on a day like that, & especially after reporting broken radiator. Fourthly, when your guests report a broken radiator, don't say "oh you just need to turn it on properly" & them say "right im off to bed" leaving us with no help. Dont assume your guests dont know how to turn on a basic radiator - kinda patronizing dontcha think? Dont go to bed. Wait. Investigate. Make sure it IS actually working before coming off shift. I was left with the distinct impression that she forsaw the ballache of a roomchange, knew it would delay beddyboes & just fobbed us off. Finally, in an old drafty inn like this, provide extra layers; blankets & the like, it costs nothing, and definitely go to the effort of getting some from a vacant room (there were lots), when your guests report they are cold & their heating is faulty. Being cold is one of my bugbears & i cannot get past this, nor enjoy anything if i am. Give me too hot anyday. Thanks to this joint, I lost a few ￡thou in self employment the subsequent 10 days due to a nasty cold I woke up with there. A huge price to pay just because the resident woman on duty wanted to get to bed on time. Breakfast was lovely. Server was lovely. Pub is lovely - hence the 2, not 1 star. But do not consider staying over unless it's peak summer or you're one of those tough-ass, ruggerz blokes like my Liverpudlian uncle who proudly wears a t shirt in allllll weathers. ????

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