Guest
时间:2026/02/01
Came here for a family birthday party , the staff are nice and polite but ridiculously slow and don’t keep an eye on your table ,I saw two different tables all with wine having to get up and go get it from the cooler they were stored in as no staff checking tables . We had a drinks order for six before we had a meal and this was delivered wrong We then sat for a meal and a second order of drinks also delivered wrong We all had starters these were delivered one on their own and the rest of us had ours five mins later, yes we got apologies each time but not good enough when paying premium prices. Main meal very nice but again a side order not sent and we had finished our meals by the time it arrived. Deserts were great and the standout part of the meal We then requested two drinks and these took over 20 mins to come After what we paid and the surcharge incurred it soured a birthday meal and for what we paid it just wasn’t good enough so unless things improved we won’t be returning. The servers need to be more attentive to the needs of the tables as too many times we watched others frustrated at no drinks or getting their own and we just stopped ordering as service was way too slow
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