The room was okay but requires improvement especially the bed. The mattress wasn't really good. The pillows are soo thin that you required 3 pillows stacked together to sleep. We also had some visits of cockroaches at night coming from the vents into our bedroom, the place needs to work on pest control. The aircon felt like it required cleaning of the filters, there was a smell of wet residue after you turned on the aircon. However, the ladies at the front desk was extremely helpful and provided excellent customer service.

酒店回复：Dear Sawan, Thank you for your feedback.We regret that some aspects of your stay did not fully meet expectations and appreciate you bringing these matters to our attention. Your comments have been shared with the relevant teams for review.We’re also pleased to hear that our front desk team provided helpful and friendly service, and we appreciate you acknowledging them.Warm regards, Noosa Blue team