Staff support terrible communication. Website said one thing but staff say another. I seek clarification and told oh yeah that's not updated. Our hrs menus etc changed. We made bookings and paid for it online too be told that's not available anymore. what was supposed to be a romantic weekend away for a engagement proposal was a complicated disaster.we were planning on having our wedding here but after our experience we will be looking elsewhere

酒店回复：Thank you for your feedback. I am very sorry to hear that your experience did not meet expectations, particularly given the importance of your visit.While we regret that you had a disappointing experience with our Tuscan Terrace restaurant, I would very much appreciate the opportunity to understand this further. If you are willing, please feel free to contact me directly with more details at rachael.kadel@sirromet.com.Kind regards,Rachael