It was going well until my bathroom flooded! I only got to stay there one night, so when it got cut short I was disappointed. The staff at the front desk seemed completely apathetic and did not treat the situation with urgency as or ask if I wanted a different room. Pretty disappointing.

酒店回复：We’re deeply disappointed that your stay was not reflective of our usual excellence, and your feedback is appreciated. Our aim is always to provide warm, helpful service, and this feedback has been shared with our management team to ensure unexpected situations are handled with the urgency and care guests deserve. Our team remains available should you wish to discuss this further, and we hope to have the opportunity in the future to offer you a truly wonderful experience at Flamingo Resort & Spa.