Room could have been cleaner. There was a wrapper left on the floor. The elevator carpet needed vacuuming.

酒店回复：Dear Cindy,Thank you for sharing your feedback. We appreciate you choosing to stay with us and value the overall comfort our hotel provides. Your observations regarding room cleanliness and the elevator carpet have been noted and will be addressed with the appropriate teams to strengthen daily upkeep standards. Guest input helps us refine our attention to detail, and we look forward to welcoming you again. We invite you to visit our hotel once again.Sincerely, Hotel Manager