There was a bit of miscommunication at the beginning, as I had asked to drop my luggage early and I had been told someone would have been at the reception from 8am, in fact I was there nice and early, there was a sign outside to contact reception by phone but nobody answered until 9:15 and when they did, they seemed pretty annoyed about my call. Also, my request for a top bed was ignored initially, despite the act. Luckily they were happy to fix that when asked again. The capsules are a bit old and flimsy and I found bits left from the previous host in mine, so I guess cleaning isn’t done that well.

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