Everything was perfect. I really liked the hotel, and the gentleman Adrian and the lady on the PM shift were also wonderful. I apologize; she told me her name, but I didn't write it down. She was the lady on the PM shift on February 1, 2026. I saw her at 7 PM, and everyone was very empathetic and helpful. I really appreciated their professionalism. We will definitely stay at this hotel again.

酒店回复：Dear Alejandro,Thank you so much for taking the time to share your experience with us. We’re truly happy to hear that you enjoyed your stay and that Adrian and our PM front desk associate made such a positive impression with their empathy and professionalism. Your kind words will definitely be shared with them and the rest of our team.We also appreciate your overall feedback and your rating, as it helps us continue improving. It means a lot to know you would choose to stay with us again, and we look forward to welcoming you back in the near future.Warm regards