May not have been the best time to visit but felt the hotel lacked atmosphere and staff were disinterested. Access from the room to the lift meant going through a fire door and there was an unpleasant smell in the area, possibly damp. Room was nice enough, dining room was cool and quiet and had to go looking for staff. Don't think Ill visit again..

酒店回复：Dear Stephen, thank you very much for being a guest in our house and for taking the time to tell us your impressions of your stay.This means we can respond directly to your comments. All comments from our guests, whether praise, suggestions or criticism, help us to further optimize our service.Regrettably there were some inconveniences during your stay - for that we would like to apologize.We very much regret that we were unable to make your stay in our house to your complete satisfaction and would be pleased to welcome you again.Warm greetings from the beautiful Venusberg your Claudio Fontana, General Manager