Be careful the staff and hotel are not customer oriented! I kindly asked the staff if I can modify the date by 1 day, they didn't even try to do it. Other ibis in France, Belgium and even Germany did it when I asked.

酒店回复：Dear guestThank you for sharing your feedback regarding your experience with our team. We regret that your request to modify your reservation was not accommodated, but your reservation was made with ******* and not directly at the hotel portal. For that reason all modifications of the reservation must be conducted by you personally at the portal where the reservation was made. We appreciate your understanding.Best regards, ibis Berlin City Potsdamer Platz