We booked in advance a table for 6 & checked in with the barman who was midway through taking our drinks order when an older woman cut across our conversation & was extremely rude to the poor barman & then directed us to follow her & took us to our table. She then walked off & left us without menus & without continuing our drinks order. We were all aghast at how incredibly rude she was both to staff & to us (in stark contrast to the lovely young woman who went on to serve us, who went over & above to help us) There was another staff member I’d like to bring peoples attention to - a short, surly young man, with dark hair in a questionable cut, who bought food out from the kitchen - for reasons best known to himself - he was also incredibly rude, slamming plates down & rolling his eyes when we asked if he could bring some gravy & sauce!

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