Guest
时间:2026/02/01
Very disappointing Sunday Lunch. The ambience was nice, fire on and some live music, parking available. We have eaten here before and thought we'd try the Sunday Roast, unfortunately while cooked well there was very little meat, items that usually come as standard were charged extra, stuffing a £5.00 add on which was not vety tasty. We were lucky enough to get the beef meat roast, one of the last at 1.30pm. The table next to us of 4 retired couples who had booked in advance were told there was no meat roasts left to choose from. The waiter was unapologetic and no concessions / or compensation was made. I started life as a waitress and I've rarely seen such complete disregard for customer satisfaction. Very poor show for an Island business, chef and management. If you have prebooked tables, there should be enough roasts prepared to match your bookings! You may run out of one type of meat if it proves popular but to run out of all roast meats by 2pm, just very poor business indeed!
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