Guest
时间:2026/02/01
Room was fine but issues with toilet not flushing; then lobby restrooms were shut down. Elevators stopped working so it was quite a hike to the 9th floor. Egg dish on buffet was cold. Just lots of little things.
酒店回复:Thank you for letting us know about your visit. We are sorry your experience was not what we aim to provide. The issues you described with your guest room toilet, lobby restrooms, and elevator have been shared with our engineering team, while your comment about the buffet has been directed to our food and beverage team. We appreciate you bringing this to our attention.