Guest
时间:2026/02/01
Staff was fabulous, only thing I was unhappy with was that we couldn’t get hot water in the shower. I’m not sure if it’s the cold weather and being on the 17th floor, however it never got over lukewarm in the shower and the sink was always straight up cold.
酒店回复:Thank you for bringing this to our attention. We're glad to hear that our team impressed you, but sorry that you encountered issues with the hot water. We're already looking into this, as we want each element of our guest's stay to meet high standards. We truly value your feedback and hope for the opportunity to provide a more seamless experience in the future.