Not freezer at the room:shower dispenser broken and the breakfast potatoes and sausages freezing

酒店回复：Dear Guest,We apologize for any inconvenience you experienced during your stay. Your comments regarding the missing freezer compartment, the broken shower dispenser, and the breakfast items not being served at the proper temperature have been noted. These concerns will be reviewed with our maintenance and food service teams to strengthen amenity upkeep and breakfast quality. Hope you will visit again.Sincerely, Hotel Manager