Guest
时间:2025/12/01
Hotel is rather far from train station especially with few luggages. Room size was decent but lack of amenities. There was no safe in room, no phone to contact the reception, no fridge, no toiletries. There was no housekeeping by default, but only on request. Room cards not working frequently during our 3 nights stay there, and we had to go to the counter to ask for help. One of the male receptionist was rudely insulted me for not understanding English when I was trying to ask his help as the card was unable to open the room door. The other 2 female receptionists were very friendly otherwise. I was only told by the female receptionist on my last day there that the room cards often get de-activated if they are placed near phone or credit cards. It was very tiring to keep walking up and down the rooms just to get the cards activated everyday.
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