There were parking places named ??only for hotel guest?? but the small stop-park could not be unlocked by staff ! So why ??!!! So we had to go to the public pk near the hotel. I would rather prefer had my car in the courtyard… well, this should be done… or take off the signs ??!!! Otherwise, a second coffe machine for breakfast buffet is needed : there was a technical issue and everyone had to wait and queuing.

酒店回复：Dear Irene, We would like to thank you for this review about your recent experience in our hotel.We are delighted that you found our service to be excellent and appreciated the room amenities provided during your stay, as our team works tirelessly to ensure a comfortable experience for our guests. It is also great to hear your positive remarks on the cleanliness of your room.However, we apologize for certain aspects of your stay falling short of your expectations. We understand the convenience our dedicated parking spaces are meant to offer and regret the technical issue you encountered with the parking barrier. Additionally, we acknowledge the inconvenience caused by the wait for the coffee machine during breakfast and we are looking into solutions to prevent such occurrences in the future.Nonetheless, we are pleased that our commitment to service quality was evident to you, and we hope that this aspect, along with our attention to room cleanliness and amenities, contributed positively to your overall experience.Ihr Team vom ibis Styles Gelsenkirchen