I usually stay at the Hilton for the Quilt Show, decided to change this year. From the valets who parked and retrieved my car to the front desk clerk, everyone was professional, knowledgeable and so nice. The room was spotless. Had enough light (which is rare), and the shower was perfect. Only downside was the lobby looked dated and scuffed.

酒店回复：Martha, it’s wonderful to hear you had such a positive experience at Courtyard Houston Downtown/Convention Center. The team is pleased that you found everyone welcoming and that your room met your expectations. Your feedback regarding the lobby’s appearance is appreciated and will be taken into consideration for future improvements. We hope to welcome you back next time you’re in town.