Guest
时间:2025/05/01
This is not a property I expect from *******. For a parent traveling with a kid - you did not inform that it is an adult hotel. I need you to refund my entire money and more. I had to immediately get out and drive for 3 hrs to find a decent hotel in a decent location. The stress you caused me especially because there were no hotels for over 15 miles.
酒店回复:I’m sorry to hear about your experience—especially while traveling with your child.Since the booking was made through *******, please contact their customer support directly to request a refund. They’ll be able to assist you further.Thank you for understanding.