Staff were excellent - friendly, efficient and helpful. Hotel is modern decor and public areas are very nice. Room was clean, bed very comfortable. There are a number of hi-tech features, most good, but a challenge to figure out the overhead lighting. Two minor points: 1. The description that rooms are much larger than comparative nearby hotels is not true - our room was small - no sitting chairs, just enough room to walk each side of the bed and to place a small suitcase on the floor in the corner. 2. The bathroom sink is small with no counter space, and the tap spout extends out, making it difficult to wash.

酒店回复：Thank you, Stew, for taking the time to share your feedback following your recent stay with us. We're delighted to hear that you found our team to be friendly, efficient, and helpful, and that you appreciated our modern décor, comfortable bed, and overall cleanliness.We’re also glad that you enjoyed the hotel’s technology features, though we understand that some can be a bit challenging to operate at first. We’ll look at ways to make these systems more intuitive for our guests.We appreciate your comments regarding the room and bathroom layout. While our rooms are designed with comfort and technology in mind within the structure of a historic London building, we recognize that space can be limited compared to newer hotels. Your feedback about the sink and tap design is helpful and will be shared with our management team for review.Thank you again for your thoughtful review and for staying with us at Eccleston Square Hotel. We hope to welcome you back for another comfortable and enjoyable stay on your next visit to London.