This hotel was love at the first sight, then disappointment on the second sight and love again on the third sight. Love at first sight because of the setting and the outside view of the hotel. A magnificent Belle Epoque building overlooking Engelberg and with a fantastic view of the Titlis. Disappointment at the second sight because the room was quite simple, breakfast was terrible and included some colorful cold eggs, the restaurant were we had our food was a big hall without any atmosphere and the first nights dinner was not specially good. In addition the signal of the internet did not reach our room. The safe was helpless because everyone could just open it using a generic code for those safes. No attention to detail. The Hotel caters to large groups of Indians, Coreans, Vietnamese, and other Asians who did not stay long, maybe a couple of nights. The elevators and common places smelled of exotic Indian spices. In general we had the impression we were in the wrong place. Love on the third sight again, because since we were staying one week, we gave the feedback about our disappointment specially with the food, and this area improved dramatically at dinner time. The friendly Chef from Germany prepared wonderful European dishes. Very tasty, we were spoiled, and this improvement made us forget the other things. In addition, we have started getting to know the history of this beautiful hotel, the difficulties it had since its creation. We understood why the market strategy is based on groups since otherwise this hotel would be empty in the sommer. The hotel and its history grew on our hearts. We ended up enjoying our stay at this hotel and we wish that future guests would take the time to learn about its history.

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