Guest
时间:2023/07/01
Room is very small. It should not be star rated. There is not much amenity. The receptionist was nice though.
酒店回复:Dear guest,So sorry for the inconvenience caused by the wrong distribution of data regarding reservations, via our channel manager. I couldn’t have known this if I haven’t received your review, so thank you for that and once again I apologise for this inconvenience. I hope we’ll have a chance to welcome you again and make it up to youThis is my home and it is very much important for me that my guests enjoy their staying and of course to get at least what they’ve paid for. I just wish that you’ve said something during your stay so that I could fix the issue earlier. With kind regardsLiliana