Guest
时间:2025/12/01
Room was clean but very tiny with three beds. Bathroom was a little awkward. Great location near arc de triomphe. We heard at checkout that water in the room was free the first day but we weren't told that so we didn't take advantage. Also we were told children were free for breakfast but then told one child didn't qualify due to age.
酒店回复:Dear Carin,Thank you for sharing your feedback and for choosing our hotel for your stay in Paris.We are glad to hear that you appreciated the cleanliness of the room and our location near the Arc de Triomphe. We also take note of your comments regarding the room size and bathroom layout.We are sorry for the misunderstanding regarding the complimentary water and the breakfast policy for children. We will make sure to improve our communication to avoid this inconvenience in the future.We hope to have the pleasure of welcoming you again for an even better experience.Best regards,Hotel Arc de Triomphe Etoile