Guest
时间:2025/12/01
Hotel was lovely, pool was brilliant and the room was perfect for us.
Restaurant was very over priced. Also extremely busy due to football being on and we didn’t know it would be full with people not staying at the hotel but unfortunately no where else to eat. Extremely slow to seat/serve us (took 20 minutes to be seated) then took a further 25 minutes to order our food and drinks as had to queue at the bar and only 2 people on the bar even though it was a Sunday afternoon/early evening and was heaving.
Overall lovely hotel but restaurant really let it down for us so would eat elsewhere if we stayed again.
酒店回复:Thank you for taking the time to leave us a review. At Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am sorry we didn't quite get everything right on this occasion and I have shared your feedback with the relevant departmental managers for review to hopefully alleviate some of the issues you faced.All the best