Guest
时间:2025/08/01
Although the turbine blew and had no power for a few hours the stay was still pleasant and staff was very helpful in trying to be accommodating under the circumstances all in all I will be revisiting and staying here
酒店回复:Dear Alberto,Thank you very much for your kind and understanding words.We sincerely regret the unforeseen power outage caused by the turbine issue and truly appreciate your patience during that time. It’s wonderful to know that despite the inconvenience, you still had a pleasant stay and felt well cared for by our team.Your recognition of our staff's efforts means a great deal to us, and we’re truly grateful for your intention to return. We look forward to welcoming you back and ensuring an even more seamless experience next time.Warmest regards,Nelson A. AlvaradoSuper Host Wake Living