Guest
时间:2025/10/01
A pleasant trip with full of surprises by exceptional service in all aspects. We want to thank Narayan, Durgesh & Rafat from housekeeping team , they were just like our family & takes care of everything thoroughly. Soumil , pawan & Gulshan from IRD never let our kids feel they are not in home with chef shamim & his team. Food was traditional , yummy & always liked by us. Mr Shantanu & Shraddha from Reception took care of us & our requirements by giving their's level best. We truly miss taj & it's associates whenever we start a return journey towards our home. They treat every guests with " an always yes" culture which is very rare in other luxury brands . Thanks for everything & made our stay so memorable.
酒店回复:Dear Guest, On behalf of the entire team at Taj Mahal Lucknow, I wanted to extend our heartfelt gratitude for your generous appreciation following your recent visit. It was truly a pleasure to host you, and we are delighted to learn that you had a positive experience. We strive to provide our guests with exceptional service and a comfortable, memorable stay, so your kind words affirm our efforts and motivate us to keep improving. We look forward to welcoming you back to Taj Mahal Lucknow. Should you require any assistance or have any special requests for your next visit, do not hesitate to reach out to us directly. Thank you once again for your thoughtful appreciation for the team. We hope to have the pleasure of serving you again soon. Regards, Vinod Pandey General Manager