Guest
时间:2025/12/01
Room was dirty, bathroom had mold and was very dirty bedding was also not clean. We booked a suite to sleep four two of the beds were very dirty bed mats with stains on them. Paint peeling, this property is nothing like the description or pictures posted online. The property also has many mosquitoes. The property is just a run down place that needs to be renovated and modernized. It is also located in an undesirable part of town
酒店回复:Dear Manesh,Thank you for sharing your feedback. We're truly sorry to hear about your experience during your stay. Cleanliness and comfort are of utmost importance to us, and we apologize for falling short in these areas. Your comments about the state of the room and the location have been noted, and we will address these issues with our team. We appreciate your insights as they help us improve.Sincerely,
The Sterling Holidays Team