An excellent location, surrounded with greenery and an added back water view brings an enthralling. By the way I have one suggestion, which is really required for the people staying in Room 120. Literally I have to seek someone’s assistance to reach the room as there was no way indication from the ground floor. (Passing beside spa and ayurvedic consultation room found bit weird). Otherwise it was a pleasant stay experienced and found all the ground staff’s were so helpful and courteous.

酒店回复：Dear Guest, Namaskaram! Thank you for your kind and detailed feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the Saturday night musical events and found the location, surrounded by greenery with the backwater view, to be enthralling. We also sincerely appreciate you bringing the signage concern for Room #120 to our attention. Please accept our apologies for the inconvenience you faced in locating your room. Your feedback is invaluable, and we are taking immediate steps to review and improve wayfinding signage in that area to ensure a smoother experience for all our guests. It is wonderful to know that despite this, you had a pleasant stay and found our ground staff to be helpful and courteous. We have shared your compliments with the team, and they are greatly encouraged. We look forward to the opportunity of welcoming you back and providing an even more seamless experience on your next visit. Warm regards, Sangeeth Soman Executive Assistant Manager The Raviz Kadavu