1st apartment, TV did not work and the shower flooded the bathroom into the bedroom. Noisy at night, cars driving past and dogs barking. 2nd apartment, noisy at night, no water or electricity on the following morning. Staff friendly and helpful.

酒店回复：Thank you for taking the time to share your feedback. We’re truly sorry to hear about the issues you experienced during your stay with us — this is certainly not the standard we strive to uphold at Garden Apartments.We sincerely apologize for the inconvenience caused by the non-functional TV, the shower flooding, and the disturbances during the night. We also deeply regret the lack of water and electricity in the second apartment and understand how frustrating that must have been.Please rest assured that we are already addressing these concerns with our maintenance and operations team to ensure they are resolved immediately and do not affect future guests.On a positive note, we’re glad to hear our staff were friendly and helpful — we’ll be sure to pass along your kind words to them.We genuinely appreciate your feedback, as it helps us improve. If you’re ever willing to give us another chance in the future, we’d love the opportunity to provide you with a much better experience.