Cons- The hotel itself was like a maze. Renovation is quite noisy in the morning and afternoon with the drilling sound. Quite far from the beach and it's dirty. Beach are unable to swim as the wind is very strong and the sand keep entering the eyes. Pros- kids having fun at the pool. There are at least 5 types of pool and playground pool. Appreciate if there are little shade as its super hot. Pool closes at 7 for kids pool. Kids club is big with outdoor playground. Kids under 4 must be supervise by adults while above 4 you can leave them there. Food at pak lagoi during breakfast is great and you can order specialty coffee. During dinner if ordering ala carte the kids can eat for free with at least 1 main dish. Kids can choose either from the menu or kids corner at the buffet. Unfortunately the drinks can order from the menu and unable to refill. There are at least a noodle, pasta, chicken or fish, vegetables, brownie, cupcake cookies, gummy, fruits and etc. There are also shuttle to plaza lagoi every 1 hour. Sadly during check in on 22.12 to 25.12 there are no gift or free upgrade. Those guest that check in on 24.12 they receive a Xmas socks.

酒店回复：