The hotel is located in the city center with convenient transportation. FairPrice and 7-Eleven are nearby. The front desk staff are friendly and offer services in Mandarin,thank you to the staff member named Lishumei,they were great. The downside is that the rooms are not very soundproof, but the guests are generally well-behaved, so it's not too noisy.

酒店回复：Dear Razdunk,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re delighted to hear that you enjoyed our central location and the convenience of having shops like FairPrice and 7-Eleven nearby. It’s wonderful to know that our team made a positive impression—especially Lishumei. We truly appreciate your kind words and we will be sure to pass along your compliments to them.We’re sorry to hear that the room’s soundproofing did not fully meet your expectations. While we’re glad it did not significantly affect your stay, we appreciate your feedback as it helps us identify areas for improvement.Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back for an even more comfortable stay in the future!Warmest Regards, Leonard Toh | Front Office Supervisor