Warm welcome, good check in experience, and the room was fine. Rather dark and on the small side but clean and comfortable. The carpets have seen better days. Fairly comfortable bed, but a major problem was that there was no hot water for the beautiful tub. I had spent the whole day travelling and working and a bath would have been great but the hot tap even alone never got more than tepid. I did raise this with the hotel by email and the next morning in person and other than an apology nothing, and no reply to my email. I think it incredibly poor that for such a price the hot water was not working, and I was very happy not to stay there for the 2nd night as my plans changed. (No offer of a refund or compensation of course). Will not stay there again because of this. Dinner at the bar was nice. Excellent wine list.

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