The room was ok. The beds are too small for two ppl to sleep on and Rm 331 view really sad, roof top and alley scenery and our bathroom had old bar soap in the shower left and sugar holder in coffee was dirty and spilt sugar in the holder wasn't wiped out and no trash liner in trash cans. There was a red spot stain by the little chair. TV is too low on the countertop when you lay down on bed.

酒店回复：Thank you for taking the time to share this with us. We are truly sorry that your room fell short in so many ways, especially with the cleanliness concerns and the comfort of the space. We understand how disappointing it must have been to walk in and notice things that should have been taken care of before you arrived, and we appreciate you bringing these details to our attention. The issues you mentioned in the bathroom and around the room are not the standard we hold ourselves to, and we will be addressing them with our team right away. Your feedback about the bed size, the view, and even the TV placement is also very helpful as we continue to make improvements. We hope you will consider giving us another chance. We would truly appreciate the opportunity to welcome you back and provide a stay that feels comfortable, cared for, and much more in line with what you deserve.Warmest Regards, Marriott Albuquerque Team